TM SIM registration is required in the Philippines under the SIM Registration Act (Republic Act 11934). All TM subscribers must register their SIM cards to keep calls, text messages, mobile data, and promos active. Any unregistered SIM will be automatically deactivated by the network provider.
This complete guide explains the TM SIM registration process, requirements, and solutions to common problems.
What Is TM SIM Registration?
TM SIM registration is the process of linking your TM mobile number with your real identity using a valid government ID. The government implemented this law to reduce spam messages, scam calls, phishing links, and mobile-related fraud.
Once registered, your SIM becomes verified and remains active.
Who Needs to Register?
You must register your TM SIM if you are:
- A new prepaid TM user
- An existing TM subscriber
- A replacement SIM holder
- A pocket WiFi user using a TM SIM
- A foreign tourist using a Philippine SIM
Both new and old SIM cards require registration.
TM SIM Registration Requirements
You need one valid ID and your personal information.
Accepted Valid IDs
You may present any of the following:
- Philippine National ID (PhilSys ID)
- Passport
- Driver’s License
- SSS ID
- GSIS ID
- UMID
- PRC ID
- Voter’s ID
- Senior Citizen ID
- Student ID (with proof of enrollment)
- Alien Certificate of Registration (for foreigners)
Information Required During Registration
During registration, you will provide:
- Full name
- Date of birth
- Gender
- Complete address
- Nationality
- TM mobile number
- Selfie photo verification
How to Register TM SIM Online (Step-by-Step)
- Insert the TM SIM into your phone.
- Connect to mobile data or Wi-Fi.
- Open the official TM SIM registration website.
- Enter your TM mobile number.
- Input the OTP (One-Time Password) sent to your SIM.
- Fill in your personal information.
- Upload a clear photo of your valid ID.
- Take a selfie for face verification.
- Submit the form.
You will receive a confirmation SMS after successful registration.
Also read: TNT SIM registration online
TM SIM Registration for Minors
If the SIM user is under 18 years old, the SIM must be registered under a parent or legal guardian. The guardian’s ID will be used and the guardian becomes responsible for the SIM usage.
TM SIM Registration for Foreigners
Foreign nationals must submit:
- Passport
- Proof of address in the Philippines
- Return ticket or travel details
Tourist SIM cards are usually valid for a limited period unless converted into long-term use.
How to Check If Your TM SIM Is Registered
Your SIM is registered if:
- You received a confirmation text message
- Calls and SMS work normally
- Mobile data and promos activate successfully
If unsure, you can try registering again; the system will notify you if your number is already registered.
What Happens If You Don’t Register?
Unregistered TM SIM cards will be deactivated. You will not be able to call, text, or use mobile internet. Your load balance may also be lost, and once deactivated the SIM usually cannot be recovered.
Common TM SIM Registration Problems & Solutions
OTP Not Received
- Restart your phone
- Check signal strength
- Toggle airplane mode ON and OFF
- Request OTP again after a few minutes
ID Upload Failed
- Use a clear, well-lit photo
- Avoid shadows or glare
- Upload JPG or PNG format
- Keep file size small
Selfie Verification Failed
- Remove hats, masks, or sunglasses
- Use good lighting
- Match your face with your ID photo
Website Not Loading
- Try during non-peak hours
- Use mobile data instead of Wi-Fi
- Clear browser cache
Important Notes
- Registration is free
- Registration via SMS or social media is not allowed
- Use only the official registration website
- One person can register multiple SIM cards
Final Words
TM SIM registration takes only a few minutes but is very important. Completing the process keeps your number active and protects you from permanent deactivation. Register your TM SIM as soon as possible so you can continue enjoying calls, texts, mobile data, and TM promos without interruption.
